We apologize for in advance for any shipping delay you may experience. In an effort of full transparency, we want to provide you, our valued customers with the following information.
UPS and other carriers are now required to perform mandatory customs clearance on all shipments originating from China and Hong Kong. This is causing major backlogs at shipping hubs. Additionally, carrier trailers are no longer allowed to cross the border until every single package in the trailer has been customs cleared - which wasn’t the case in the past. In addition, U.S. Customs is also overwhelmed, which is contributing to further delays.
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